Employers who provide an environment that incorporates flexibility will tend to have a ‘happier’ workforce that most likely will translate into a more productive and a more stable workforce. Also, customers appreciate having flexible and various options available to them if a product doesn’t exactly meet their needs.
Flexibility incorporated into the production process - providing more options to employees and customers - leads to higher productivity and customer satisfaction, both of which are good for business.
A ‘premium,’ a price, is ascribed to the practice of virtue, in this case ‘flexibility.’ In other words, there is a commercial aspect to the virtue. It is a ‘traceable’ market phenomenon.
Check out my new website: http://bruce-koerber.squarespace.com